Terms
TERMS & CONDITIONS
ARUBACARDED
https://arubacarded.com/
I. DEFINITION
1. The terms used in these Terms and Conditions shall have the following meaning:
a) Business Days – these shall be the days from Monday to Friday, excluding public holidays.
b) Consumer – a natural person performing a legal transaction with an entrepreneur not directly related to its business or professional activity.
c) Digital service – a service that allows the Consumer to: - produce, process, store or access data in digital form; -sharing of data in digital form that has been sent or created by the Consumer or other users of this service; - other forms of interaction with data.
d) Digital content – data created and delivered in digital form.
e) Order – a completed electronic order form, which the user submits to order selected services from the operator.g) User – a natural person with full legal capacity who uses the website arubacardedform.com.
f) Operator – Maciej Ząbczyk AFFVANI, Giedlarowa 1143, 37-300 Leżajsk, Poland (EU), Vat number: 8161714654, REGON: 522738405, e-mail: [email protected].
h) User Information – refers to any data about the user or the individuals represented by the user, provided to us for the purpose of using our services.
i) Service Agreement – a service agreement concluded between the Operator and the User.
j) Services – the services rendered electronically by the Operator in particular (i) processing electronic travel authorization to the Aruba (also referred to as "Aruba Ed Card"); (ii) travel assistance and advisory services.
II. GENERAL PROVISIONS
1. These Terms and Conditions specify the general conditions, ways of provision of services electronically via the Online Service https://arubacarded.com/.
2. These Terms will apply any time you use a website owned or operated by us or any other means to access our services. By using our website, you confirm that you accept these terms and conditions and that you agree to comply with them.
3. These Terms and Conditions are always available at the website https://arubacarded.com/ which allows to download, display and record their contents by printing or saving them to a data carrier at any time.
4. You are responsible for obtaining Internet access and a compatible, Internet-connected device to purchase our programs. The quality of your viewing experience depends on several factors, including your viewing device and the quality of your Internet connection. The Online service may be accessed if the IT equipment used by the Customer meets the following minimum technical requirements: a computer or a mobile device with access to the Internet, access to electronic mail, a browser Firefox, Chrome, Safari, Internet Explorer, Opera, enabling cookies and JavaScript in the web browser.
5. The Operator informs that the public nature of the Internet and the use of services provided electronically may be associated with the risk of obtaining and modifying Users data by unauthorized persons, therefore Users should use appropriate technical measures that will minimize the above-mentioned threats, e.g. Antivirus.
6. The user acknowledges that 100% availability of the Services is not technically feasible. However, we will make every effort to ensure that the website and services are available in the most permanent way possible.
7. The Operator makes no warranties or representations of any kind, express, statutory or implied as to the availability of telecommunication services from provider or access to the services at any time or from any location or any loss or damage connected with the services.
8. The Operator provides assistance and advisory services in relation to the processing and revision of applications for electronic travel authorisation to Aruba via the website
9. The Operator is an independent service provider and is not affiliated with any government agency. Assistance is provided in the completion and submission of applications for the Aruba ED Card. The fee for this service includes professional support, application review, and submission, as well as any mandatory government fees.
10. The Operator does not represent that the Services or content is appropriate or available for use in all jurisdiction or countries. You are responsible for compliance with all applicable laws pertaining to your use and access to the services in your jurisdiction.
11. The Operator ensures that it has all the rights and powers necessary to conclude and perform this Agreement.
12. In using our Service, you will not:
1) reproduce, redistribute, sell, create derivative works from, decompile, reverse engineer, or disassemble the source code therein.
2) attempt to circumvent any technical measures (including digital rights management) that we may employ.
3) take any measures to interfere with or damage our Service.
4) use our Service to transmit tortious, unlawful, infringing, and otherwise objectionable content.
5) spam or harass our Service or any other user.
6) use any fraudulent, deceptive, or misleading practices.
7) engage in any commercial activities except as permitted by us; or
8) engage in any illegal activities.
III. PROCESSING THE ARUBA ED CARD FORM
1. The operator provides assistance and advisory services in relation to the processing and revision of applications for electronic travel authorisation to Aruba via the website. The service comprises the following: checking the provided data, further processing it, and submitting the application for authorisation to the relevant Aruba office.
2. The website provides an online form to be completed by applicants for the Aruba ED Card. The form includes questions to be answered, and the website offers a specialised service to review the provided answers and information before submitting the application. Additional information may be requested, and the processing of the application may be delayed if any issues are identified.
3. Depending on the individual's nationality and personal history, there is a possibility of eligibility for the Aruba ED CARD. In order to obtain ED CARD authorisation, it is necessary to provide specific information about oneself, one's passport, and the purpose of the visit to the country. Should further information be required, or should the application be deemed incomplete, the user will be contacted via email. It should be noted that the verification process may result in delays to the processing time.
4. Following the assessment of the provided information as both appropriate and complete, the application will be submitted for approval.
5. Upon receipt of payment, confirmation of the granting of travel authorisation to Aruba is provided as soon as possible (maximum up to 72 hours).
6. In the event that your application is unable to be processed, you will be informed, and your payment will be refunded. By completing this form, you consent to the utilisation of a temporary email address ([email protected]) on the edcardaruba.aw website for the purpose of processing your application. This address will be retained in the application for the duration of its validity, in order to enable us to inform you immediately of any changes to your Aruba ED Card authorisation. Additionally, we will email you a few days before the expiration of your authorisation. If you do not agree with this, you should write to us at [email protected]. After the authorisation has been approved, this contact email address will be replaced with your own.
7. The decision of the Aruba office regarding the granting or denial of travel authorisation is communicated to the user, and in the case of approval, the user is provided with confirmation.
8. In the event of a refusal of travel authorisation, the decision is communicated to the user by email. The user is required to provide an email address when completing the form, in order to receive the decision.
9. The Aruba Ed Card can be issued and dispatched to the user a minimum of seven days prior to their scheduled trip. In the event that a client places an order for an Aruba Ed Card and their arrival in Aruba is scheduled to take place more than seven days in the future, they will be informed via email that the Aruba Ed Card will be issued and dispatched to them a minimum of seven days prior to their planned travel date. The processing of such an order will take place 7 days prior to the client's scheduled trip, and the authorisation will be sent to the provided email address.
10. It is incumbent upon the user to verify the veracity of all data contained within the delivered Portable Document Format (PDF) document upon receiving authorisation to travel to Aruba. In the event that any data is found to be inaccurate, the user is required to contact the operator without delay. Failure to comply with this obligation renders the provider exonerated from any liability for damages that may be incurred by the user as a result of incorrect or invalid travel authorisation.
11. It is recommended that all travellers initiate the Aruba ED Card application process at the earliest opportunity, a minimum of seven days prior to departure, in order to allow for the possibility of unforeseen delays or complications.
12. It is imperative to note that should the User interfere with the process of filling out the authorisation on the edcardaruba.aw website subsequent to placing the order (for instance, by altering data prior to paying for the application on edcardaruba.aw or making a payment independently), they shall be deemed ineligible for a refund of the fee paid on our website, irrespective of the party that initiated the application on edcardaruba.aw. This stipulation remains applicable even in circumstances where the User has not formally withdrawn from the Agreement prior to the delivery of the result.
13. Should the application be unsuccessful, the applicant may seek assistance from an alternative service provider. Alternatively, the applicant may submit their application in person to the relevant US government website. The final decision regarding the approval or rejection of the ED Card application lies with the Aruba government. In the event of rejection, it is recommended that the applicant contact the Aruba embassy or consulate in their country of residence for advice on the best way to apply for a standard visa.
14. It is the responsibility of each traveller to meet all requirements for visiting Aruba. You must provide complete and truthful answers to all questions. If any information is found to be incorrect, you may be denied boarding on the plane or ship, or you may be denied entry to Aruba. In such a case, our company will not be held liable for any additional costs or inconveniences. You are responsible for the accuracy of the data in the received travel authorisation.
15. The successful submission of your online ED card does not guarantee entry into Aruba. On arrival to Aruba, your eligibility for entry will be assessed on its own merits. It is crucial that all information you provide, or on your behalf by a designated third party, must be true and correct, as this is a key factor in your entry assessment.
16. The service agreement shall be concluded in English.
IV. PRICES /PAYMENTS
1. The prices for services are expressed in USD.
2. The processing fee for a travel authorisation and associated services is: 20.00 $ (official price), Service fee: 39.00 $ (Service fee).
3. Payment can only be made by credit card (VISA or MasterCard). In rare cases and only with prior agreement, we may accept payment by bank transfer.
4. By selecting the "Pay and Submit Application" button, the user formally requests the provision of selected services and initiates the process of making a payment by credit card online. Following the completion of the payment operation, the user is provided with information regarding the outcome of the payment transaction and the result of the application submission process. Copies of this information are also dispatched to the email address provided in the application.
5. We may change the price of our Services from time to time and add new fees and charges for certain features or to reflect a change in business or legal rules, but we will provide you with advance notice of changes in recurring fees.
6. You will be required to provide us information regarding your credit or debit card. You represent and warrant to us that such information is true and that you are authorized to use the payment instrument.
7. Online payments are processed by Stripe.
8. When making a payment, the User will be informed immediately before making the payment about the amount in which the payment should be made, about the possible methods of its execution and about the data of the payment provider, if the given service is possible. Detailed terms and conditions for making payments through the operators performing electronic payments are available on the website of the given operator.
9. When making a payment via an electronic payment operator, the User should follow the instructions given by the operator of electronic payments in order to make a payment.
10. The user agrees that the purchase documents (invoice / receipt) for the order will be sent electronically.
V. SUPPLY OF DIGITAL CONTENT/SERVICE
1. The Operator shall supply the consumer with digital content or a digital service immediately after the conclusion of the contract unless the parties have agreed otherwise.
2. Digital content shall be deemed to have been supplied at the time when the digital content or the means which allows access to or download of the digital content is made available to the consumer or to a physical or virtual device which the consumer has chosen himself for that purpose, or when the consumer or such device has gained access to it.
3. A digital service shall be deemed to have been supplied at the moment when the consumer or a physical or virtual device which the consumer has chosen himself for that purpose has gained access to it.
4. If the Operator has not supplied digital content or a digital service, the consumer calls for them to be provided. If the Operator does not deliver the digital content or digital service immediately or within an additional period expressly agreed by the parties, the consumer may withdraw from the contract.
5. The consumer may withdraw from the contract without being called upon to deliver the digital content or digital service if:
(1) it is clear from the operator's statement or circumstances that it will not supply the digital content or digital service, or
(2) the consumer and the operator have agreed, or it is clear from the circumstances of the conclusion of the contract that a specific time limit for the supply of the digital content or digital service was significant for the consumer and the trader did not supply it within that period.
6. The burden of proof of delivery of digital content or digital service lies with the Operator.
VI. RETURNS POLICY
1. The User, who is a Consumer, may withdraw from the Agreement without specifying the reason by submitting an appropriate declaration within 14 days according to law.
2. To keep the deadline, it is sufficient for the Consumer to make a statement of the Operator before it expires.
3. The statement of withdrawal from the agreement may be submitted to the Operator's e-mail address: [email protected].
4. The right to withdraw from a distance agreement is not entitled to the Consumer in relation to contracts:
a) for the provision of services for which the consumer is obliged to pay the price, if the Operator has fully performed the service with the express and prior consent of the consumer, who was informed before the start of the service that after the performance of the service by the Operator he will lose the right to withdraw from the contract and took note of it.
VI. RETURNS POLICY
VI. RETURNS POLICY
1. The User, who is a Consumer, may withdraw from the Agreement without specifying the reason by submitting an appropriate declaration within 14 days according to law.
2. To keep the deadline, it is sufficient for the Consumer to make a statement of the Operator before it expires.
3. The statement of withdrawal from the agreement may be submitted to the Operator's e-mail address: [email protected].
4. The right to withdraw from a distance agreement is not entitled to the Consumer in relation to contracts:
a) for the provision of services for which the consumer is obliged to pay the price, if the Operator has fully performed the service with the express and prior consent of the consumer, who was informed before the start of the service that after the performance of the service by the Operator he will lose the right to withdraw from the contract and took note of it.
VII. COMPLAINTS
1. Each User may submit complaints regarding the Services in writing to the following e-mail address [email protected].
2. Complaints will be considered within 14 days from the date of their receipt by the Operator.
3. The Operator complies with the provisions of Chapter 5B of the Consumer Rights Act in the scope of contracts for the supply of digital content or digital service.
4. (For users in EU). According to article 14, paragraph. 1-2 of Regulation of the European Parliament and of the Council (EU) No 524/2013 from 21 May 2013, we commit ourselves to placing information on the ODR platform. Online Dispute Resolution is intended to facilitate an independent, non-judicial settlement of disputes between consumers and traders through the Internet. These disputes relate to contractual obligations arising from online sales or service contracts concluded between consumers living in the Union and traders established in the Union. http://ec.europa.eu/consumers/odr/ .
VIII. RESPONSIBILITY
1. The Operator reserves the right to make interruptions to access to the Services in order to carry out periodic maintenance or in the event of technical, security or other circumstances independent of the Operator.
2. The Operator shall not be liable for any damage resulting from the use or inability of the User to use the Services, including in particular damage resulting from access to the Service or its use by any person in an unlawful manner, hacker attacks or similar events, force majeure, as well as damage caused by the actions or omissions of the User, telecommunications operators, suppliers of telecommunications and electricity links.
3. The Operator is also not responsible for the lost benefits of the User.
4. The Operator is not held accountable for any damages incurred by the user if the data provided by the user is incomplete, inaccurate, or omitted, and consequently results in a negative impact on the application process.
5. The Operator is not held liable for any damages that may be incurred as a consequence of an erroneous decision made by an Aruba customs and immigration officer subsequent to the boarding of the aircraft or vessel. Furthermore, the operator is not responsible for damages arising from the decision to deny or revoke permission to enter Aruba. The operator's liability is constrained to the amount remitted by the user for the service provided.
IX. AVAILABILITY
1. The Operator guarantees the availability of the services 90% of the time per year. This time does not take into account periodic maintenance of the service, which is only possible offline, as well as interruptions caused by force majeure, manipulation of third parties or other problems beyond the control of the service provider.
X. PRIVACY
1. The Operator collects and processes the personal information of the Users in accordance with applicable provisions of law and with the Privacy Policy.
2. The Operator applies appropriate technical and organizational measures to ensure the protection of personal data being processed.
3. Additional explanations regarding the protection of personal data are contained in the “Privacy Policy”.
X. PRIVACY
X. PRIVACY
1. The Operator collects and processes the personal information of the Users in accordance with applicable provisions of law and with the Privacy Policy.
2. The Operator applies appropriate technical and organizational measures to ensure the protection of personal data being processed.
3. Additional explanations regarding the protection of personal data are contained in the “Privacy Policy”.
XI. SEVERABILITY CLAUSE
1. In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.
XII. FORCE MAJEURE
1. Neither Party can be held liable for the non-performance of any of its obligations, force majeure incident including but not limited to epidemic, flood, fire, storm, raw materials shortage, transportation strike, partial or total strike, or lock-out. The Party affected by such events must inform the other party promptly, no later than five (5) business days after said event occurs.
2. The parties agree that they will work together to determine how best to fill the order while the force majeure incident persists.
XIII. FINAL PROVISIONS
1. All and any rights of the Online Service, including economic copyrights, intellectual property rights to its name, internet domain, the Online Service website, and also to forms, logotypes are the property of the Operator and may be used solely in the manner indicated in and consistent with the Terms and Conditions.
2. Each User shall be informed about any changes to these Terms and Conditions by information available at the homepage of the Online Service.
3. These Terms and Conditions will be governed by the law of the Republic of Poland. The parties expressly exclude the application of the UN Convention on Contracts for the International Sale of Goods.
4. The choice of law made by the parties shall not have the result of depriving the consumer of the protection guaranteed to him by the mandatory rules of the law of the country in which he has his habitual residence in EU.
17.02.2025